Refund policy
Because all of our items are made to order, we do not accept general returns, exchanges, or cancellations.
However, your satisfaction is very important to us
Eligible for Replacement or Refund
We will gladly offer a replacement or refund if your item arrives:
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Damaged
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Defective
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With a printing error
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Incorrect (wrong item, size, or design)
What We Need From You:
If there is an issue with your order, please contact us within 7 days of delivery and include:
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Your order number
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Clear photos of the item showing the issue
This helps us quickly resolve the problem for you.
Not Eligible for Refunds or Exchanges
Because each item is custom-made, we cannot accept returns or offer refunds for:
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Incorrect size selection
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Change of mind
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Incorrect shipping address provided by the customer
Please double-check sizing charts and order details before purchasing.
Lost or Stolen Packages
If your order is marked as delivered but cannot be found:
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Please check with neighbors or your local carrier
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If the issue persists, contact us and we’ll do our best to help